Welcome to OrbConcepts Support.
We create innovative mobile apps designed to make your life easier, healthier, and more connected. If you ever need assistance with any of our apps, you’re in the right place.
Contact Us
For help, feedback, or technical issues, please reach out to our support team:
Email: [email protected]
Response time: Within 1–2 business days
Frequently Asked Questions
1. How can I get help with an OrbConcepts app?
Send us an email at [email protected] with your app name, device type, and a description of the issue. Our team will assist you promptly.
2. Do you collect personal data?
We value your privacy. Our apps only collect data necessary to provide their features, and in many cases, store data locally on your device. For more details, please refer to each app’s Privacy Policy.
3. How do I report a bug?
Include the following in your support request:
- App name and version
- Device model and OS version
- Steps to reproduce the issue
- Screenshots (if possible)
4. How do I request a feature?
We welcome suggestions! Email us your idea and the app it applies to. Our product team reviews all requests.
Troubleshooting Tips
- Ensure you are using the latest version of the app.
- Restart the app or your device.
- Check your device’s internet connection.
- Confirm the app has the necessary permissions in your device settings.
Disclaimer
Our apps are designed for informational and entertainment purposes. They are not a substitute for professional advice (medical, legal, financial, or otherwise). Always consult a qualified professional when making important decisions.